At Zevik Explore, we’re committed to delivering your orders safely and efficiently, no matter where you are in the world. Please read the following details about our shipping process, timelines, and expectations.
Worldwide Delivery
We proudly ship to customers around the globe. No matter your location, Zevik Explore ensures that your travel accessories, camping gear, and hiking gear reach you in excellent condition.
Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Once your order is processed, you will receive a notification confirming that your package has been prepared for shipment.
Delivery Timeline
- Estimated delivery time depends on your location and product availability.
- Standard delivery typically takes:
- 5–10 business days for major cities
- 10–15 business days for remote or international regions
Please note that unexpected delays (such as customs clearance or weather issues) may extend these timeframes slightly.
Shipping Charges
- Shipping charges may vary depending on the destination, order size, and weight.
- Shipping costs, if applicable, will be clearly communicated to you before finalizing the order.
Cash on Delivery Only
All orders must be paid in full upon delivery. Zevik Explore does not accept online payments at this time.
Please ensure someone is available at your shipping address to receive the package and make the Cash on Delivery (COD) payment.
Order Tracking
Currently, we do not offer real-time tracking. However, once your order is dispatched, we will notify you of the expected delivery window. For updates, you may contact us at [email protected].
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to incorrect address details or recipient unavailability, we may contact you to arrange a second attempt. If repeated delivery fails, the order may be canceled.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please notify us within 48 hours at [email protected] with your order number and photos of the package. We will take swift action to resolve the issue.
Contact Us
If you have questions about your shipment or need further assistance, please email us at:
[email protected]